Useful Conversations to have in your restaurant

Use Cases and Ideas

Let's go over some useful Message Boards ideas you could implement in your restaurant to increase productivity and elevate your business:

Recognizing great work

A conversation where employees that do great work are publicly recognized. Let's say Mike completed a perfect shift as a prep cook where he left all the necessary backups to restock the line, he always cleaned after himself, kept the workspace tidy and shiny and not only that, but he voluntarily assisted coworkers in other stations. In other words, his shift was excellent, there is no other way to put it.

In a Message Board called Recognition, you could expose the excellence Mike showed today. This is a way to reward excellent work, and a strategy to keep your workforce engaged and following the high standards you set for your restaurant. Humans are deeply motivated by recognition, and if your entire staff knows that by doing excellent work there is a chance to be recognized in front of the whole team, they will work with more dedication and selflessness.

How would you go about his? Well, once you create the conversation you can write a message like this:

Today Ethan completed a rockstar shift:

  • Completed all his prep tasks
  • Assisted coworkers in other stations
  • Kept Station Clean and Tidy
  • Left his workspace shining

And then you attach a picture highlighting and complementing how good and beautiful his station looks.

The same way you did with ethan you can do with any employee in any position, or with the team in general.

Build the habit of complementing your team, you will notice the results slowly overtime in improved retention, more productivity and engagement.

Remember to never highlight employee's mistakes or bad work in public, use Direct Messages to talk with employees about ways to improve as a team member.

Announcements

You could dedicate this Message Board to make important announcements in the restaurant, such as changes in the menu, a new dish you are introducing or important announcements from corporate.

Schedule DIscussion

You could dedicate a Message board to discuss the topic of Scheduling.