Establish clear and comprehensive HR policies and procedures that cover areas such as recruitment, onboarding, training, performance management, and employee relations. Ensure that these policies are communicated to all employees and regularly reviewed and updated as needed.

Implement a thorough recruitment and selection process to attract and hire the right talent for your hospitality group. Develop job descriptions, conduct interviews, and assess candidates based on their skills, experience, and cultural fit. Consider leveraging technology or partnering with recruitment agencies to streamline the hiring process.

Invest in comprehensive training and development programs for your employees. Provide initial onboarding to familiarize new hires with your group's values, culture, and processes. Offer ongoing training opportunities to enhance skills and knowledge in areas such as customer service, leadership, and industry-specific expertise.

Create a positive work environment that promotes teamwork, communication, and employee well-being. Encourage open and transparent communication, recognize and reward employee contributions, and provide opportunities for career growth and advancement.

Establish performance management systems to set clear expectations, monitor employee performance, and provide feedback and coaching. Conduct regular performance reviews to assess progress, identify areas for improvement, and recognize achievements. Use performance management as a tool for employee development and motivation.

Focus on employee engagement and retention strategies to reduce turnover and build a loyal workforce. Offer competitive compensation and benefits packages, create opportunities for work-life balance, and promote a healthy work-life culture. Regularly solicit feedback from employees and act on their suggestions and concerns.

Stay up to date with relevant employment laws and regulations to ensure compliance. This includes areas such as minimum wage, working hours, employee safety, and anti-discrimination laws. Implement proper record-keeping practices and ensure that your HR policies and practices align with legal requirements.