How to Handle Employee Food Allergies and Intolerances in Your Restaurant

Properly managing employee food allergies and intolerances is crucial to ensure a safe and inclusive work environment in your restaurant. This guide provides seven steps to help you handle employee food allergies and intolerances effectively.

Educate Your Staff
Educate your staff about food allergies and intolerances, including common allergens, symptoms, and the importance of cross-contamination prevention. Train them on proper food handling practices and how to respond to customer and employee concerns.
Implement Allergen Awareness
Implement a clear allergen awareness program in your restaurant. Label menu items with allergen information, ensure proper ingredient documentation, and have a system in place to handle special dietary requests and modifications.
Encourage Communication
Encourage open communication among your staff. Encourage employees with food allergies or intolerances to inform management and their colleagues about their condition. Create a safe space for them to express their concerns and ask questions.
Update Recipes and Procedures
Regularly review and update your recipes and procedures to accommodate employees with food allergies or intolerances. Ensure ingredient substitutions or alternatives are available and properly documented.
Separate Food Preparation
Implement strict protocols to prevent cross-contamination. Designate separate areas, utensils, and equipment for preparing allergen-free meals. Train your kitchen staff to follow proper sanitation practices and avoid cross-contact.
Review Supplier Practices
Regularly review the practices of your ingredient suppliers. Ensure they comply with food safety regulations and provide accurate allergen information. Maintain clear communication channels with suppliers to stay updated on any changes or recalls.
Support and Accommodate
Support and accommodate employees with food allergies or intolerances by providing allergen-free meal options or allowing them to bring their own meals. Be flexible in scheduling to avoid conflicts with meals or breaks.

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